It´s easy to enroll in Online Banking. If you have your account information or Social Security number, you cansign up online right now.
You can transfer from any checking, money market, savings or line of credit account you have linked to your profile. You can transfer money to any checking, money market, savings, line of credit account, personal credit card, and most loan accounts. (In cases where account types are IRAs or other restricted products, transfers may not be permitted.) All accounts must be eligible for Online Banking under your account profile.
You can also transfer from your checking, money market, or savings account to the checking, money market, or savings account of another customer. (Requires set up of the "Transfer Between Citizens Accounts" of another customer)
In addition, you can transfer between your checking, money market, or savings account and the checking and savings accounts you own at other financial institutions. (Requires set up of the "Transfer Between My Other Bank Accounts")
Contact Online Banking Customer Service at 1-800-656-6561 (or, for business customers, 1-877-229-6428).
Online Banking gives you the power to access and manage nearly all your Citizens Bank accounts -- from one place. You can review account history and current transactions, transfer funds between accounts (inside and outside the bank), place stop payments, request copies of statements, send customer service requests via secured email, pay bills, view images of cleared checks, access your checking, savings, and loan account statements online and much more.
Personal Online Banking users can access their deposit accounts, loans and lines of credit, investment accounts with Citizens Investment Services, credit cards and mortgages. Business users have access to deposit accounts, overdraft lines of credit, some loans and lines of credit and investment accounts. Business customers may request that other business or personal accounts on which they have an eligible account ownership status be linked to their online profile.
To make Online Banking secure, Citizens Bank uses the highest level of encryption available today. Encryption is the process by which information is translated into undecryptable code and then back to recognized information.
As an added measure, Online Banking gives you the capability to easily verify that you are on the authentic Citizens Bank website and not on a fake site created by fraudsters. Just look for the green bar (or some variation of it) in your browser address. The green bar should remind you that "green is good" and that our website has passed a sophisticated authentication process, letting you know you are good to go.
Zelleis a way to send money directly to almost any bank account in the U.S.-typically within minutes. With an email address or U.S. mobile phone number, you can now quickly, safely, and easily send money to people you trust, regardless of where they bank1.
It is our mission to make sure we always provide you with the best experience possible. While most browsers will allow you to access our site, older versions may limit your ability to access some of the site functionality.
To ensure you get the most from your visit, below are our recommendations to optimize your experience.
Minimum Requirements for Online Banking
Minimum browser requirements for desktop PCs, Windows 7 or higher operating system
Minimum browser requirements for Mac OS version 10.9 or higher operating system
Chrome56 or higher
Chrome56 or higher
Firefox51 or higher
Safari10 or higher
Edge(Windows 10 or higher)
Your browser should support TLS version 1.2 or higher
Your browser should support TLS version 1.2 or higher
Minimum Requirements for Mobile Banking
You will need access to the Internet using the default browser(s) on your mobile device or the latest Citizens Bank mobile banking app.
Apple
iOS 13 or higher
Android
7.0 or higher
Plugins
Adobe Acrobat Reader
For viewing PDF files
Download
Java
For viewing interactive calculators
Download
Screen Resolution
The site is best viewed at a screen resolution of 1024x768 and above.
Use of Cookies
For a more personalized site experience citizensbank.com will pass small pieces of data (cookies) from our web server to your browser. This data is saved on your browser so that we can easily recognize you, and some of your preferred settings, on your future visits.
To learn more about managing your browser's ability to accept cookies, simply select "Help" from your browser's toolbar.
Use of JavaScript
Many of citizensbank.com's interactive features, including our online tools, utilize a scripting language called JavaScript. For you to fully utilize these enhanced features, JavaScript must be enabled on your browser.
To learn more about enabling JavaScript, simply select “Help” from your browser's toolbar.
Have More Questions? Get more answers in our Full FAQs section.
